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nxtinno

AI that answers customer emails in your tone.

  • Customer emails
  • Quotes from enquiries
  • Invoices into your books
  • Call summaries
  • Overdue invoices
  • Answers from documents

You don't need an AI strategy, a data team, or a big budget to start. You need one repetitive job — the kind that eats a few hours every week — and someone to test whether AI can actually do it.

nxtinno picks that job with you, tests it on your own data within a few weeks, and builds the full system only if the test pays off.

  • Plain language
  • Fixed-scope experiments
  • A senior engineer, not an agency

Answering customer emails

Drafts are already written when you open your inbox. You read them, adjust, send.

Digging through documents

Ask a question and get the answer out of your own contracts, manuals, and files, with a link to the page it came from.

Already built: an AI assistant over company documents

Retyping invoices

Incoming invoices are read, checked, and entered into your accounting without copy-paste.

Turning enquiries into quotes

An email enquiry becomes a draft offer with prices pulled from your own price list.

Already built: catalogue, pricing, and offer flows

Writing the weekly report

The numbers are pulled from your systems overnight and the report is waiting for you on Monday morning.

Already built: automated dashboards over meter data

Handing out access to guests and staff

A booking arrives and the door code is ready. When the stay ends, access ends with it.

Already built: bookings synced to door access

If one of these sounds familiar, that is where we would start. Each example is sized for a small or mid-sized company — a few weeks of work, not an enterprise programme.

A worked example

Take a manufacturer that receives orders as emails with a PDF specification attached. Someone opens each one, reads the dimensions and quantities, checks nothing is missing, and types it all into the production system. Here is the same job with the typing taken out.

Email enquiry to production orderEmail arriveswith PDF specDetails extractedsizes · quantitiesGaps flaggedmissing · unclearYou approvereview · correctInto the systemERP · productionCustomer confirmedautomatically
Diagram summary: an incoming email and its attached specification are read automatically; the dimensions, quantities, and delivery details are extracted into a draft order; anything missing or contradictory is flagged; a person reviews and approves the draft; the order goes into the production system and a confirmation goes back to the customer.

Today

10–20 minutes of reading, checking, and retyping for every order — and the mistakes that come with doing it at speed.

With the automation

1–2 minutes to review a draft that is already filled in, with the uncertain parts marked for you to decide.

This is an illustrative walkthrough, not a client result. The times are typical for orders handled by hand; what your company would actually save is one of the things an audit is for.

Two years ago, putting AI to work inside a small company meant a research project. Today the models are good enough, the tools are stable enough, and testing a single idea costs a few weeks of work.

That changes what a sensible first step looks like. You no longer have to decide in the abstract whether AI suits your business — you can run it against one real task and find out.

Hours lost to repetitive admin

Handled in the background

Answers buried in files and inboxes

Found in seconds

“We should look into AI”

A working pilot in weeks

  1. Explore

    A free 30-minute call. We walk through how you work today and find the places where AI could save real time or money. No preparation, no jargon.

  2. Experiment

    A small, fixed-scope pilot built on your real data in a few weeks. You see AI working on your actual problem before committing to anything bigger.

  3. Expand

    If the pilot pays off, we build it into a dependable everyday tool — deployed, secured, and maintained. If it doesn't, you have spent a few weeks and know exactly where AI does not help you.

Where most companies start

Before anyone builds anything, it is worth knowing which job is the right one. The audit is a short, fixed-scope look at how your company actually works today — and it ends with a written answer rather than a proposal.

  1. We walk through the work

    A 60–90 minute session going through how things get done today: who touches what, where the waiting happens, which steps everyone dreads.

  2. I take three to five processes apart

    End to end, including the systems involved and the parts that only exist in someone's head or a spreadsheet.

  3. You get a shortlist, not a wish list

    The three opportunities worth starting with, what each would take to build, and the ones I would leave alone for now.

Scope

One week, fixed scope. The written outline is yours either way.

What you walk away with

  • a written map of how the reviewed processes run today
  • the repetitive steps and handovers, named and counted
  • the top three automation opportunities, ranked
  • an effort estimate and the technical dependencies for each
  • a short implementation outline you can act on

What it is not

  • not a sales presentation with a proposal at the end
  • not a commitment to build anything afterwards
  • not dependent on your data being tidy or your systems being modern

View selected work

Additional work is available under NDA and can be discussed privately.

I'm Martin Hudec, a software architect and engineer focused on distributed systems, cloud-native platforms, APIs, integrations, IoT, automation, and practical AI.

I have spent years connecting business requirements with systems that must work under real operational constraints. With nxtinno, clients work with me directly—from the first architecture decision through implementation and launch.

I am most useful when the problem is technically complex, the boundaries are unclear, and the solution needs to be both ambitious and maintainable.

  • software and solution architecture
  • Node.js and TypeScript engineering
  • cloud, Kubernetes, DevOps, and GitOps
  • APIs, event-driven systems, and data pipelines
  • IoT, edge, and systems integration
  • RAG, MCP, agentic workflows, and automation
More about Martin and nxtinno

Curious what AI could actually do for your business?

Bring your questions, including the ones that feel too basic. In 30 minutes we go through how you work today, pick the task with the most to gain, and sketch what testing it would involve. No pitch, no obligation.